Demystifying Marketing Metrics: Which Ones Truly Matter?
In the world of marketing metrics, do you ever find yourself wondering which ones are the guiding stars towards success?
Conversion rates, CAC, CLV, CTR, ROI
I know the confusion.
I know the frustration of staring at numbers that seemed to have a life of their own.
That's why I wanted to break them down, not just for myself but for fellow newbies who might be in the same boat.
Conversion Rate:
Have you ever thought about how good your website is at turning visitors into paying customers?
The conversion rate tells you this.
For example, if your online shop gets 1,000 visitors and 50 of them actually buy something, your conversion rate is 5%.
Customer Acquisition Cost (CAC):
Might sound fancy, but it's just about knowing how much you spend to get each new customer on board.
Say you spend £500 on adverts that bring in 10 new customers.
Your CAC is £50 per customer.
Customer Lifetime Value (CLV):
How much money does a customer bring to your business over their time with you?
The Customer Lifetime Value is like a sneak peek into the future, showing you how much a customer is worth over time.
If a customer spends about £100 each time, shops five times a year, and sticks around for three years, their CLV would be £1,500.
Click-Through Rate (CTR):
Click Through rate is about emails and ads. How many people actually clicked on what you sent them?
If you send an email to 1,000 people and 50 of them click on a link, your CTR is 5%.
Return on Investment (ROI):
Is your marketing making you more money than you spend? That's your compass to profitability. It shows you if your efforts are paying off.
If you spend £1,000 on a campaign that makes you £3,000, your ROI is 200%.
Here's the secret: it's not just about numbers.
It's about knowing how your strategies are doing, what's working, and what's not.
It's about turning those confusing metrics into tools that help you make smart decisions.